Intec Business Colleges News

Northamptonshire Fire and Rescue Service (NFRS), a local authority Fire Service and part of Northamptonshire County Council, is now offering its support staff the opportunity to gain nationally recognised qualifications in partnership with Intec Business Colleges plc. Caroline Evans, Workforce Development at NFRS, explained, “I was very aware that although operational staff often have the op Read More...

Housing regeneration and refurbishment specialist Lovell has joined forces with Intec Business Colleges plc to roll out NVQ training for its resident liaison team in the Midlands. The company’s resident liaison team plays a key role in the many large-scale housing refurbishment programmes which Lovell carries out for housing associations and local authorities. With residents frequently conti Read More...

Burnley Borough Council is working with Intec Business Colleges plc to deliver a programme of NVQ training for its Customers Service department. Staff working in this department assist customers on the telephone and face to face with a range of enquiries including Council Tax, Housing Benefit, household and recycling waste. Staff are taking Customer Services Level 2 NVQ with one member of staff pr Read More...

There was good news for budding apprentices as well as companies seeking to access funding for Apprenticeships this week as the Chancellor, George Osbourne, announced an additional £150million was to be made available for Apprenticeships across the country. This extra funding will not only create more opportunities for young people to embark on an Apprenticeship and strengthen their future e Read More...

Pontin’s has been offering family holidays at their friendly resorts for over 60 years. A major employer in the North West region and a well established name in the UK, Pontin’s prides itself on delivering good customer service. A recent move for the company’s Contact Centre created an opportunity for members of staff to undertake Customer Service NVQ training, through Intec Busi Read More...

Burn Stewart Distillers of East Kilbride, producers of a range of premium Scotch Whisky brands, has enrolled a number of employees at its Bottling, Blending and Distillery Operations on the Level 3 Management SVQ with Intec Business Colleges. The company has been looking to develop its supervisory base and to introduce formal qualifications training for its staff for some time. After exploring the Read More...

Currently celebrating its centenary, Girlguiding UK is the UK’s largest organisation for girls and young women, with over 500,000 members. Girlguiding UK’s Trading Services, a division of the charity, operates a state-of-the-art warehouse that supplies over 800 volunteer-led depots. They also run six shops and fulfil customer orders for uniforms, equipment and publications via their we Read More...

As part of the global Kärcher brand, Kärcher UK is the market leader in its sector. Kärcher manufactures and markets a vast range of products, from pressure washers and road sweepers to army field kitchens. Although Kärcher doesn’t manufacture in the UK, staff based at the Banbury head office are tasked with selling, distributing and servicing the products around the coun Read More...

It was after a successful trial at its Lancaster site that Sunlight decided to implement a national training programme with Intec. Sunlight is the UK’s market leader in textile rental and laundering services for industry, commerce and the NHS and public sector and the training programme mainly sits within its Textile Services division. “We had heard good things from the staff on th Read More...

Having been in business for 25 years, Westcoast understands the importance of employing and retaining the best staff. The company has always encouraged employees to develop within their roles and within Westcoast, but until recently had no formal way to recognise this. The privately owned IT distributor has sites in Reading, Milton Keynes, Dublin and Nottingham. To test the water, Westcoast decide Read More...

As a company specialising in communication and relationship building, it comes as no shock that staff development is very important to Dataforce. It is also no surprise that for a company promising companies individual and personalised communication with each one of their customers, it is vital to get staff training right. With its head office in Northampton, Dataforce has a diverse range of offer Read More...

rpmi currently looks after the pension interests of over 500,000 people in the UK and with such a large and diverse customer base, the company puts great emphasis on the value of good customer service. rpmi has an established training programme in place for its pensions administrators, more than half of whom are QPA qualified or studying, but wanted to extend its training offering further across t Read More...

Softwaretraining.co.uk, part of Intec Business Colleges, is now offering the latest in IT training with courses in Microsoft Office 2007. The one-day course is an efficient and cost-effective way of expanding your own, or your staff’s, IT skills. Attendees can choose between the latest versions of Word, Excel, Access, Outlook and Powerpoint, at Introduction, Intermediate or Advanced levels. Read More...

The North East Ambulance Service NHS Trust (NEAS) covers a 3230 square mile area, from the Scottish to the North Yorkshire border and across to the Cumbrian border. In total NEAS serves a population of around 2.6 million from 64 locations, has nearly 400 vehicles and employs 2000 staff. With such a huge number of people depending on the service its staff provide, all those at NEAS have to be confi Read More...

Nisa-Today’s was set up more than thirty years ago with the aim of providing increased buying power for independent retailers. It is now the UK’s leading member-owned organisation, with a turnover in excess of £1.3 billion, providing benefits to independent retailers and wholesalers in the food and drink market. Staff at its Member Support Centre in Scunthorpe, North Lincolnshire Read More...

The Children, Young People and Families Directorate is a public sector organisation within Warwickshire County Council, which supports the needs of young people and families across Warwickshire. Back row L to R: Katie Griffin, Bob Land, Christine Watson Middle row L to R: Holly Collins, Lisa Maxwell, Jo Rathkey Front row L to R: Kam Singh (Learning & Development Ad Read More...

Throughout its thirty-plus year history, Express Insurance has used its extensive experience and insurance knowledge to establish itself as one of the largest independent insurance intermediaries in the country. Staff at its Birmingham call centre are responsible for everything from guiding a customer through the quote process to excellent ongoing customer care. With such a huge part of its succes Read More...

For staff working in the contact centre at Strathclyde Police’s Force Communications department, every day is different and potentially high pressure. They have responsibility for answering all emergency and non-emergency calls that come in, prioritising them and then transferring them to area control rooms if necessary. Yet although the Force has a further and higher educational policy, whe Read More...

As the UK’s leading online accommodation site offering late availability deals, LateRooms knows how hard its staff work and how important it is to reward them with opportunities for development. With this in mind, LateRooms decided an NVQ programme was the best way to allow staff to develop their skills, increase their knowledge and increase morale. With the arrival of Kaye Robertson as Call Read More...

With hundreds of staff spread over five branches and a history to the name which goes back 30 years, Brownhills has plenty of experience in looking after its employees. However, as Europe’s biggest motorhome retailer and aftercare specialist, it decided to go further and put in place a formal training programme to help develop, encourage and refocus staff. Recognising their own limitations i Read More...

The DSA is a national organisation delivering tests from over 400 driving test centres and 140 theory test centres. It has responsibility for setting standards and conducting theory and practical driving tests, with staff at its Nottingham office making sure all runs smoothly behind the scenes. The DSA puts an emphasis on employee development, and has had training in place for some time for operat Read More...

Every year Cristal’s Humberside site produces 165 thousand tons of Titanium Dioxide, which is used as a whitening agent in everything from window fittings to food. The site, which was bought by Cristal two years ago, has been on the banks of the Humber for 55 years and houses both manufacturing and research and development operations. Cristal initially began staff training with internal cour Read More...